Privacy Policy
Last updated: June 7, 2025
This Privacy Policy outlines how ArthroMD+ Australia ("we", "us", or "our") gathers, manages, and safeguards your personal data when you access our services or shop via arthromdpluscream.com (the "Site").
Policy Updates
We may revise this Privacy Policy from time to time to reflect regulatory changes or updates in our operations. The latest version will be posted here along with the effective date.
Information We Collect
We collect information directly from you, automatically through the Site, and via third-party integrations. This may include:
- Your name, email address, delivery location, and contact number
- Order data: transaction info, shipping and billing details
- Account credentials (if created): login info
- Device details: IP address, browser/device type, usage data
- Partner data from payment processors, analytics tools, and marketing services
How Your Data Is Used
- To process and dispatch your ArthroMD+ orders
- To handle secure payments in AUD
- To provide customer support and notify you of updates
- To ensure fraud prevention and protect our website
- To meet legal or compliance requirements
Cookies & Tracking
We use cookies and related tools to personalise content, monitor usage patterns, and enhance your browsing experience. You can change your cookie settings in your browser. Learn more on Shopify's Cookies Policy. For delivery terms, visit our Shipping Policy.
Your Rights
As a resident of Australia, you may access, amend, or request deletion of your personal data. You may also opt out of marketing messages. To submit a request, email [email protected].
Third-Party Providers
We may share your data with trusted third parties (e.g. Shopify, Stripe, postal services) solely to operate our business. All partners must protect your data in accordance with legal standards. More info is available in our Terms of Service.
International Users
By using our Site outside Australia, you agree to the transfer and processing of your data in countries where our service providers operate, subject to their privacy laws.
Children’s Privacy
We do not knowingly collect personal data from children under 16. If you believe we have inadvertently done so, contact us immediately.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, feel free to reach out:
Email: Contact our support or write to [email protected]
Address: 45 Walker Street, North Sydney, NSW 2060, Australia